Salesforce Marketing Cloud, ready to run.
The Salesforce Marketing Cloud integration connects case outcomes to the journeys your marketing team already runs. Floowed reads subscribers and data extensions, and writes results into data extensions or fires a journey entry when a case is decided.
What it does.
What Floowed reads from Salesforce Marketing Cloud
- Subscribers and their status on the All Subscribers list
- Rows in data extensions
- Send tracking: opens, clicks and bounces
- Journeys and their entry sources
What it writes back
- Rows added or updated in a data extension
- An entry event that puts a contact into a Journey Builder journey
- A triggered send for a single case
- Subscriber status, where the rules call for it
Marketing Cloud access is granted through an installed package in Setup, so your admin picks exactly which business units and objects Floowed can reach. Writing to a data extension is usually safer than sending directly, because your marketers keep control of content and timing. Save direct triggered sends for transactional notices a case genuinely owns.
How it connects.
- 1
Connect Salesforce Marketing Cloud
Using OAuth, approved by an admin. Nothing migrates and nothing is replaced.
- 2
Build your operation
Describe it in Slack, Teams or the Floowed Dashboard. Floowed builds it and asks only what it can’t work out.
- 3
Let it run
Every case runs from request to outcome, the same way each time, with the reasons on record. Anything sensitive waits for a person.
Questions
Does Floowed integrate with Salesforce Marketing Cloud?
Yes. It connects through an installed package your Marketing Cloud admin approves.
What can Floowed do with Salesforce Marketing Cloud?
It reads subscribers, data extensions and send tracking, then writes case outcomes to a data extension or starts a journey entry for the contact.
Is my Salesforce Marketing Cloud data secure?
Floowed only gets the access it needs in Salesforce Marketing Cloud and never stores a password. Your admin sets the package's scopes and business units and can remove it at any time. Every read and write is logged with the reason.
What does the Salesforce Marketing Cloud integration cost?
Nothing extra. Integrations are included in every plan, and you only pay for the work your operations do.
Start with Salesforce Marketing Cloud. Add the rest.
Free to try, no card, no sales call. Your first $80 of credits is on us.