Amplitude, ready to run.
The Amplitude integration brings product usage into a case. Floowed reads a user's events and properties, uses them as evidence for a refund, a trial extension or an account review, and records the outcome back on the user.
What it does.
What Floowed reads from Amplitude
- Event history for a user
- User properties and the cohorts they belong to
- Usage charts your team has already built
- Revenue events tied to an account
What it writes back
- User properties recording the case outcome
- An event marking a refund or plan change
- A user deletion request, once a person approves it
- Cohort membership, for follow-up analysis
Usage is often the fairest test for a refund or a goodwill credit: did the customer actually use what they paid for. Floowed pulls that from Amplitude and puts the numbers next to the request. Deletion requests are permanent in Amplitude, so keep a person approving them.
How it connects.
- 1
Connect Amplitude
Using an API key. Nothing migrates and nothing is replaced.
- 2
Build your operation
Describe it in Slack, Teams or the Floowed Dashboard. Floowed builds it and asks only what it can’t work out.
- 3
Let it run
Every case runs from request to outcome, the same way each time, with the reasons on record. Anything sensitive waits for a person.
Questions
Does Floowed integrate with Amplitude?
Yes. Floowed connects to Amplitude with your project's API key and secret key.
What can Floowed do with Amplitude?
It reads events and user properties as evidence for refunds, credits and account reviews, writes the outcome as a user property or event, and handles deletion requests after approval.
Is my Amplitude data secure?
Floowed only gets the access it needs and never stores a password. Keys are per project, so access stays inside the project you connect, and they can be rotated from Amplitude. Every read and write is logged with the reason it happened.
What does the Amplitude integration cost?
Nothing extra. Integrations are included in every plan, and you only pay for the work your operations do.
Start with Amplitude. Add the rest.
Free to try, no card, no sales call. Your first $80 of credits is on us.