We already use Shopify’s B2B features. Why Floowed?
Keep them. Shopify holds your catalogue, price lists and orders. Floowed runs the case before and around it: reading certificates, checking references, chasing the buyer and deciding terms by your rules, then setting it all up in Shopify and Xero.
Our returns and helpdesk apps handle customers. What does Floowed add?
Keep them for the customer side. Floowed runs the parts that wait on other businesses: the courier claim, the supplier credit, the wholesale buyer’s paperwork.
Do buyers or suppliers need an account?
No. They reply by email. Floowed reads what they send, in whatever shape it arrives, and follows up until it has what it needs.
What does it cost?
Start free with $80 of credits, no card and no sales call. After that, sizes start at $100 a month for 10,000 credits, with no seats and every integration included. A typical case uses 250 to 800 credits.
Where does my team work with it?
In Slack, Microsoft Teams or email, and in the Floowed Dashboard, where operations are built, tested on past cases and measured. Clients and outside parties just reply to email.
Who decides the outcome?
Your rules, applied the same way on every case. You choose whether Floowed settles routine cases on its own or asks a person first, and every step keeps its evidence.
How long does it take to set up?
Describe the operation in plain words in Slack, Microsoft Teams or the Floowed Dashboard, or start from one of these templates, and Floowed builds it. Most operations are live in minutes, and if you’d like, we’ll build the first one with you.