For ecommerce

Your store runs itself. Now the rest does too.

The work around it doesn’t: wholesale applications, new suppliers, damaged shipments and invoices that don’t match what arrived. Floowed runs each of them, chases whoever owes you something and updates Shopify and Xero.

$80 of credits to start, no card. Or talk to us and we’ll build the first operation with you.

Templates

Operations to start from.

Each one crosses several tools and waits on someone outside your team. That’s the part Floowed runs.

A wholesale buyer applies for terms

ShopifyGmailXeroCredit check

Where it stallsThe resale certificate is in a different company name from the application.

What Floowed doesReads the certificate against the application, checks trade references, decides terms by your rules, then sets them in Xero and opens the account in Shopify.

A new supplier or manufacturer

GmailGoogle DriveXeroShopify

Where it stallsThe bank details don’t match the company named on the registration.

What Floowed doesCollects certifications and bank details, checks them against the registration, tracks sample approval, and sets the supplier up in Xero and Shopify.

A courier claim for a damaged shipment

ShopifyGmailCourier portalXero

Where it stallsThe courier’s proof of delivery says intact and the customer’s photos say otherwise.

What Floowed doesCollects the customer’s photos, files the claim with the courier and chases it, and refunds or reships by your rules without waiting on the claim.

A supplier invoice arrives

GmailShopifyXero

Where it stallsThe invoice charges for 500 units and 460 arrived.

What Floowed doesMatches the invoice against the purchase order and what was received, asks the supplier for a credit on the difference, then approves the bill in Xero.

These are starting points. If an operation repeats, crosses people or systems, and takes work to get from request to outcome, Floowed can run it. You describe it, Floowed builds it.

Describe yours
One case, start to finish

Refunded on day one. Claim paid on day twelve.

The courier says delivered intact. The customer’s photos say otherwise. Floowed refunds the customer by your rules straight away, then chases the courier until the claim is paid.

Case 1207 · Order 48213 · Courier claimDay 1 to Day 12
  1. GatherCustomer reports a broken order and sends three photos
  2. InterpretPhotos show the ordered lamp broken in its box. Order value $84
  3. DecideUnder your $150 refund limit, so refunded in Shopify the same day
  4. ActClaim filed on the courier portal with the photos and the order
  5. Waits on the courier
  6. ChaseCourier wants packaging photos. The customer is asked and sends them
  7. ChaseNo decision yet, so the courier is chased
  8. ActClaim paid out and reconciled in Xero

Works with the tools you already run.

ShopifyStripeXeroQuickBooksGmailGoogle DriveHubSpotSlack

And 400+ more through integrations, API and MCP. See integrations

Priced per case, not per seat.

A case uses credits for the work it needs: reading documents, checking them, chasing people and deciding. One credit is one cent.

  • Light cases80 to 250 credits
  • Standard cases250 to 800 credits
  • Heavy cases1,500 to 4,000 credits

Most operations on this page are standard cases, so the free $80 (8,000 credits) covers roughly 10 to 30 of them, enough to see an operation run end to end. The Floowed Dashboard shows what every case cost. See pricing

Questions

We already use Shopify’s B2B features. Why Floowed?

Keep them. Shopify holds your catalogue, price lists and orders. Floowed runs the case before and around it: reading certificates, checking references, chasing the buyer and deciding terms by your rules, then setting it all up in Shopify and Xero.

Our returns and helpdesk apps handle customers. What does Floowed add?

Keep them for the customer side. Floowed runs the parts that wait on other businesses: the courier claim, the supplier credit, the wholesale buyer’s paperwork.

Do buyers or suppliers need an account?

No. They reply by email. Floowed reads what they send, in whatever shape it arrives, and follows up until it has what it needs.

What does it cost?

Start free with $80 of credits, no card and no sales call. After that, sizes start at $100 a month for 10,000 credits, with no seats and every integration included. A typical case uses 250 to 800 credits.

Where does my team work with it?

In Slack, Microsoft Teams or email, and in the Floowed Dashboard, where operations are built, tested on past cases and measured. Clients and outside parties just reply to email.

Who decides the outcome?

Your rules, applied the same way on every case. You choose whether Floowed settles routine cases on its own or asks a person first, and every step keeps its evidence.

How long does it take to set up?

Describe the operation in plain words in Slack, Microsoft Teams or the Floowed Dashboard, or start from one of these templates, and Floowed builds it. Most operations are live in minutes, and if you’d like, we’ll build the first one with you.

Everything around your store that waits on someone. Handled.

Start free with $80 of credits, or talk to us and we’ll build your first operation with you.