Braze, ready to run.
The Braze integration connects case outcomes to your customer messaging. Floowed reads a user's profile and subscription groups, then updates attributes, logs an event or triggers an API campaign when the case resolves.
What it does.
What Floowed reads from Braze
- User profiles and custom attributes
- Subscription group status
- Custom events and purchases on a user
- Campaign and Canvas details
What it writes back
- Custom attributes recording the outcome
- A custom event that starts a Canvas
- A send from an API-triggered campaign
- A subscription change or user deletion, after approval
Braze REST keys can be limited to specific endpoints, so issue Floowed one that can only track users and trigger the campaigns it needs. That way a refund or verification outcome can reach the customer through your own templates. Deleting a user is permanent, so a person should approve it.
How it connects.
- 1
Connect Braze
Using an API key with the permissions you choose. Nothing migrates and nothing is replaced.
- 2
Build your operation
Describe it in Slack, Teams or the Floowed Dashboard. Floowed builds it and asks only what it can’t work out.
- 3
Let it run
Every case runs from request to outcome, the same way each time, with the reasons on record. Anything sensitive waits for a person.
Questions
Does Floowed integrate with Braze?
Yes. Floowed connects to Braze with a REST API key limited to the endpoints you choose.
What can Floowed do with Braze?
It updates user attributes, logs events, triggers API campaigns and Canvases, and manages subscription groups based on how a case ends.
Is my Braze data secure?
Floowed only gets the access it needs and never stores a password. The REST key only carries the permissions you give it, and can be removed from your Braze dashboard. Every read and write is logged with the reason it happened.
What does the Braze integration cost?
Nothing extra. Integrations are included in every plan, and you only pay for the work your operations do.
Start with Braze. Add the rest.
Free to try, no card, no sales call. Your first $80 of credits is on us.