You describe the operation. Floowed runs every case of it.
Five stages on every case, one dashboard where you set the rules and watch the work, and the channels your team already uses. This page shows each part.
Every case goes through the same five stages.
Not in a straight line. A case can read, chase and act many times before it decides, and wait minutes or weeks in between.
- 01
Gather
Pulls what the case needs.
- From people, by email or a form link
- From your systems: CRM, accounting, storage
- Whatever it arrives as: PDF, scan, photo, spreadsheet
Example: the Tessaro Foods handoverPulled the signed contract from DocuSign, the PO from the inbox and the deal from HubSpot. - 02
Interpret
Reads and checks what arrived.
- Reads every document, in whatever shape it comes
- Checks documents against each other and your systems
- Records the page and line behind every value
Example: the Tessaro Foods handoverRead a phone photo of the PO: 60-day terms, where the contract says 30. - 03
Chase
Follows up until it has what it needs.
- Knows who owes what on every case
- Follows up on your schedule, by email, Slack or Teams
- Escalates to a person when a rule says so
Example: the Tessaro Foods handoverEmailed Tessaro’s AP team, then chased again after 48 hours without a reply. - 04
Decide
Applies your rules, the same way every time.
- Your rules, in plain words, make the call, not the model
- Routes exceptions to the right person
- Keeps every decision with its evidence
Example: the Tessaro Foods handoverCorrected PO in, all 4 of your rules pass. - 05
Act
Writes to your systems and keeps people posted.
- Updates your systems at any step, not only the end
- Tells the right people where the case stands
- Closes the case, or starts the next operation
Example: the Tessaro Foods handoverSet up billing in Xero, booked the kickoff, told customer success.
- GatherBank letter, licence and insurance requested from Liang Brothers Trading
- ActDraft supplier record opened in Xero
- InterpretBank letter read: the account name doesn’t match the licence
- ChaseSupplier asked for a letter in the licensed name
- ActBuyer told in Slack what it’s waiting on
- ChaseSupplier chased again, buyer given a new date
- Waits a day for the supplier
- InterpretNew bank letter read: the names match
- DecideAll 5 of your rules pass
- ActSupplier approved in Xero, first PO unblocked
One place to set the rules and see the work.
The Floowed Dashboard is where operations are built, changed and measured. Most people only open it to change a rule or look something up.
Rules, in plain words or code
Describe a change in a sentence and Floowed writes the rule. Switch to code when you want exact control.
when po.terms != contract.terms chase customer.ap every 24h max 3 then notify #sales
Every case, and what it is waiting on
Each case shows its stage, who owes what, and the evidence behind every step.
Versions you test before they go live
Every change is a new version. Run your tests and replay it on past cases before you publish.
How every operation performs
Time to outcome, where cases wait, how many need a person, and what each case cost.
Talk to Floowed where you already work.
Start an operation, get updates, approve an exception or ask about any case, from Slack, Microsoft Teams or email. Customers and suppliers just reply to email.
SlackStart an operation
Microsoft TeamsAsk about any case
EmailThe outside worldWorks with the tools you already run.
400+ integrations, plus an API and MCP. Your systems stay the record; Floowed runs the case across them.
You stay in control. Everything stays on record.
Floowed does the work. Your rules decide, your people approve what they should, and every step can be explained later.
- Your rules decideThe model reads and drafts. Your rules make the call, the same way on every case.
- Approve what mattersApprove every case, or only the exceptions. Change it per operation.
- Evidence on every stepEach value keeps its source, down to the page and line, with the rule version that used it.
- Permissions and audit logWho builds, approves and publishes, per operation, and a full log of who changed what.
Slack · #financeQuestions
What happens to each case?
Every case goes through five stages: Gather what it needs, Interpret the documents and data that arrive, Chase whoever still owes something, Decide by your rules, and Act in your systems. A case can loop through them as often as it needs, over minutes or weeks.
Does the AI make the decisions?
No. Your rules decide, in a deterministic policy engine, with every version kept. Models read documents and draft messages, and you choose how many cases settle without a person.
Where do cases come from?
From email, Slack, Microsoft Teams, an upload, the API or MCP, or a change in one of your systems. Customers and suppliers just reply to email.
Can I test a change before it goes live?
Yes. Every operation is versioned in the Floowed Dashboard. You can run your tests and replay a rule change on past cases before you publish it.
What does it cost?
Start free with $80 of credits, no card and no sales call. After that, sizes start at $100 a month for 10,000 credits, with no seats and every integration included.
Describe your first operation. It’s live in minutes.
$80 of credits to start, or talk to us and we’ll build the first operation with you.