Customer.io, ready to run.
The Customer.io integration turns case outcomes into messages your team already designed. Floowed reads a person's attributes and segments, then updates attributes, sends an event or triggers a transactional message when the case is decided.
What it does.
What Floowed reads from Customer.io
- People and their attributes
- Segment membership
- Events recorded on a person
- Delivery status for messages sent to them
What it writes back
- Attributes recorded from the case
- An event that starts a campaign
- A transactional message from your template
- A suppression or deletion, after a person approves it
Customer.io campaigns react to events, so a single event from Floowed, such as a verification cleared or a claim approved, is often all the wiring needed. The message itself stays in Customer.io where your team edits it. Suppress and delete are hard to undo, so keep them behind an approval.
How it connects.
- 1
Connect Customer.io
Using an API key. Nothing migrates and nothing is replaced.
- 2
Build your operation
Describe it in Slack, Teams or the Floowed Dashboard. Floowed builds it and asks only what it can’t work out.
- 3
Let it run
Every case runs from request to outcome, the same way each time, with the reasons on record. Anything sensitive waits for a person.
Questions
Does Floowed integrate with Customer.io?
Yes. Floowed connects to Customer.io with API keys from your workspace.
What can Floowed do with Customer.io?
It sets attributes, sends events that start campaigns, triggers transactional messages, and handles suppression requests once approved.
Is my Customer.io data secure?
Floowed only gets the access it needs and never stores a password. Keys are scoped to your workspace and can be regenerated from Customer.io's settings. Every read and write is logged with the reason it happened.
What does the Customer.io integration cost?
Nothing extra. Integrations are included in every plan, and you only pay for the work your operations do.
Start with Customer.io. Add the rest.
Free to try, no card, no sales call. Your first $80 of credits is on us.