FedEx, ready to run.
The FedEx integration puts tracking evidence and shipping into the same case. Floowed reads the scans and signature proof of delivery for a tracking number, decides whether a claim or refund holds up, and creates the return label when it does.
What it does.
What Floowed reads from FedEx
- Tracking scans and delivery status for a tracking number
- Signature proof of delivery
- Address validation results
- Rate quotes and transit times
What it writes back
- A return shipment and its label
- A pickup request
- The tracking number and final status, on the case
- A request for signature proof of delivery, attached as evidence
FedEx's proof of delivery is often the single document that decides a missing parcel claim, so Floowed fetches it before the case goes to anyone. When the scans and the customer's account disagree, the case goes to a person with both side by side. Credentials come from your own FedEx developer account and stay tied to your shipping account.
How it connects.
- 1
Connect FedEx
Using its API, with scoped access. Nothing migrates and nothing is replaced.
- 2
Build your operation
Describe it in Slack, Teams or the Floowed Dashboard. Floowed builds it and asks only what it can’t work out.
- 3
Let it run
Every case runs from request to outcome, the same way each time, with the reasons on record. Anything sensitive waits for a person.
Questions
Does Floowed integrate with FedEx?
Yes. Floowed connects to FedEx's APIs using credentials from your own FedEx developer account.
What can Floowed do with FedEx?
It pulls tracking history and proof of delivery as evidence for claims and refunds, validates addresses, and creates return labels or pickups when your rules allow.
Is my FedEx data secure?
Floowed only gets the access it needs and never stores a password. Credentials are issued from your FedEx developer account and can be rotated or removed there. Every read and write is logged with the reason it happened.
What does the FedEx integration cost?
Nothing extra. Integrations are included in every plan, and you only pay for the work your operations do.
Start with FedEx. Add the rest.
Free to try, no card, no sales call. Your first $80 of credits is on us.