DHL, ready to run.
The DHL integration brings the parcel's own record into a case. Floowed reads the tracking events and proof of delivery behind a shipment, checks them against your rules, and books the return or pickup when the case calls for one.
What it does.
What Floowed reads from DHL
- Tracking events for a waybill number
- Proof of delivery, including who signed
- Delivery exceptions such as failed attempts or customs holds
- Rate quotes for a route and weight
What it writes back
- A return shipment and its label
- A courier pickup booking
- The waybill number and status, on the case
- A request for proof of delivery, when a claim needs it
Most "where is my order" and lost parcel claims settle on two facts: the last scan and the signature. Floowed pulls both before anyone replies, so a refund is only offered when DHL's own record supports it. Keep a person on high-value claims, since a signature on file does not always mean the right person received it.
How it connects.
- 1
Connect DHL
Using an API key. Nothing migrates and nothing is replaced.
- 2
Build your operation
Describe it in Slack, Teams or the Floowed Dashboard. Floowed builds it and asks only what it can’t work out.
- 3
Let it run
Every case runs from request to outcome, the same way each time, with the reasons on record. Anything sensitive waits for a person.
Questions
Does Floowed integrate with DHL?
Yes. Floowed connects to DHL's APIs with a key your team issues, and uses it for tracking, proof of delivery and shipment bookings.
What can Floowed do with DHL?
It reads a shipment's tracking history and proof of delivery as evidence for a claim or refund, then books a return label or a pickup when your rules say the case qualifies.
Is my DHL data secure?
Floowed only gets the access it needs and never stores a password. The key is yours and can be rotated or revoked from the DHL developer portal at any time. Every read and write is logged with the reason it happened.
What does the DHL integration cost?
Nothing extra. Integrations are included in every plan, and you only pay for the work your operations do.
Start with DHL. Add the rest.
Free to try, no card, no sales call. Your first $80 of credits is on us.