Fiserv, ready to run.
The Fiserv integration gives Floowed the account and customer data on your core. Floowed reads what a case needs, such as account history for a dispute or a hardship request, applies your rules, and hands the result to a person to confirm before anything changes on the core.
What it does.
What Floowed reads from Fiserv
- Customer records and their relationships
- Deposit and loan accounts
- Transaction history on an account
- Holds, stops and account status
What it writes back
- The case outcome and its reasoning, logged against the customer
- A note or flag on the account, where your team allows it
- A request back to the customer for missing documents
Changes on a core are hard to undo, so a good Fiserv operation reads broadly and writes narrowly. Let Floowed gather the history and the documents and prepare the answer, and keep the actual account change with the person who owns it.
How it connects.
- 1
Connect Fiserv
Using its API, under your own agreement. Nothing migrates and nothing is replaced.
- 2
Build your operation
Describe it in Slack, Teams or the Floowed Dashboard. Floowed builds it and asks only what it can’t work out.
- 3
Let it run
Every case runs from request to outcome, the same way each time, with the reasons on record. Anything sensitive waits for a person.
Questions
Does Floowed integrate with Fiserv?
Yes. Floowed connects to Fiserv cores through their APIs, under your own agreement with Fiserv.
What can Floowed do with Fiserv?
It reads customers, accounts and transactions, works through cases such as disputes, hardship requests and account openings against your rules, and records the outcome for a person to approve.
Is my Fiserv data secure?
Floowed only gets the access it needs in Fiserv, never stores a password, and logs every read and write with the reason. Results are evidence a person can review, and access runs under your own agreement with Fiserv.
What does the Fiserv integration cost?
Nothing extra. Integrations are included in every plan, and you only pay for the work your operations do.
Start with Fiserv. Add the rest.
Free to try, no card, no sales call. Your first $80 of credits is on us.