Choose Zapier if you want the quickest guided setup and the widest app catalogue; choose Make if you want a visual scenario builder and more control over branching and data shaping. Zapier bills tasks on successful actions, while Make bills credits for module usage, so compare the same real workflow on both rather than assuming one credit equals one task.
Updated 6 November 2026. Make was called Integromat until February 2022. The product on make.com is that platform. Annual billing is named where the vendor states it. Amounts are USD unless a currency is named.
Decision in 30 seconds
| You want | Choose |
|---|---|
| The quickest guided setup and the widest app catalogue | Zapier |
| A visual canvas, branching and data shaping | Make |
| A case that still has to chase missing inputs and apply your rules | Floowed, beside either. Setup is on Zapier and Make. |
What each tool is built for
Zapier is built so the person with the problem can ship a Zap without learning a canvas. A Zap is a trigger and a sequence of actions. Zapier's pricing reference, checked 6 November 2026, describes it as a platform connecting 9,000+ apps.
Make is built for people who want to see the scenario. Modules sit on a canvas and routes split the work. Make's comparison page describes credits per module, with simpler scenarios using fewer credits and AI or multi-bundle steps using more.
Pricing: credits and tasks
Do not treat one Make credit as one Zapier task. Compare the same workflow on both.
Zapier
From zapier.com/pricing. Annual prices are the per-month figure when you pay yearly.
| Plan | Tasks a month | Billed yearly | Billed monthly |
|---|---|---|---|
| Free | 100 | $0 | $0 |
| Professional, entry tier | 750 | $19.99 | $29.99 |
| Team, entry tier | 2,000 | $69 | $103.50 |
Team includes 25 users. Higher task tiers, up to 2,000,000 tasks a month on self-serve plans, are on the same pricing page. Professional at 10,000 tasks is $129 a month billed yearly, and Professional at 100,000 tasks is $489 a month billed yearly. Enterprise is custom, through sales.
A task is counted when Zapier successfully completes a unit of work. Failed actions are not counted. Triggers and polling are not counted. Zapier's rate card lists these built-in tools at 0 tasks: Formatter, Paths, Filter, Delay, Looping, Sub-Zap, Digest, Zapier Manager, Storage, Tables and Forms. Zap steps, AI by Zapier, Code by Zapier, MCP and the SDK draw from the same task pool. Many actions cost more than one task, and AI rates depend on model tier. Those rates live on zapier.com/pricing/rates and change with the model tier.
Make
From Make's comparison with Zapier, checked 6 November 2026. Make says it uses a credit model as of November 2025. A module that processes data typically uses at least one credit. Steps that handle multiple bundles, or use AI, can use more. The same page advertises a free plan with 1,000 credits a month and Core from $9 a month for 10,000 credits. Enterprise is described there as custom.
Because the meters differ, price the workflow you will actually run on each vendor's current configurator.
Feature comparison
| Zapier | Make | |
|---|---|---|
| Builder | Guided editor: trigger, then steps | Visual scenario canvas of modules and routes |
| Billing unit | Tasks for successful work. Built-in tools named above are 0 tasks. AI, code, MCP and SDK share the pool. Rates vary. | Credits for module usage. At least one credit is typical. AI and multi-bundle steps can use more. |
| Entry price, checked 6 November 2026 | Free 100 tasks. Professional from $19.99 a month billed yearly for 750 tasks. | Free plan, 1,000 credits a month. Core from $9 a month for 10,000 credits, on Make's comparison page. |
| App coverage | 9,000+ apps, on Zapier's pricing page, 6 November 2026. | HTTP modules for APIs that do not have a pre-built app, as Make's comparison describes. |
| Branching | Paths, on paid plans, for different actions from conditions you set. | Routers on the scenario canvas. |
| Data shaping | Formatter on paid plans. The rate card lists Formatter at 0 tasks. | Iterators, aggregators and module-level mapping. Credit use depends on the module. |
| Errors | Autoreplay on paid plans. You can set a Zap to replay, or not, when a temporary error hits. | Error handling sits in the scenario, for the branches a simple step list does not cover. |
| Waiting on a person | Zapier's human-in-the-loop step pauses a Zap for a person to review. It does not hold a case open for days. The Floowed handoff uses two Zaps. See Zapier + Floowed. | A scenario can call out and a second scenario can catch the result. See Make + Floowed. |
| AI | AI by Zapier, Copilot and MCP draw from the same task pool as Zaps. Agents and Chatbots also exist as separate add-ons that do not draw from that pool. | Make's comparison says AI agents are included on paid plans. Confirm the current bundle on Make's page before you buy. |
| Governance | SAML SSO and an audit log on Team. SCIM, app controls and more on Enterprise. | Make's comparison describes Teams and Enterprise controls. Confirm the current bundle on Make's page. |
Which buyer should pick which
- You have never built an automation. Zapier. The editor asks for a trigger and an action, and the catalogue is the wide one.
- The workflow branches, loops over lines, or reshapes data. Make. The canvas is the point, and the credit is not a task.
- You are pricing a large volume. Open both pricing pages and enter the same scenario. One credit is not one task.
- The work is not finished when the last module runs. A missing file, a supplier who has not replied, an approver outside the tool. That is a case. Floowed runs it beside Zapier or Make.
Where Floowed fits
Floowed is for operations teams running recurring processes that span systems, documents and people, such as supplier onboarding and invoice approval. It gathers what each case needs, reads documents, chases missing information, applies your versioned rules and writes the outcome back to your systems. It works alongside Zapier or Make. It does not replace either builder.
Floowed includes 8,000 free credits worth $80, with no card and no expiry, and Team starts at $100 a month for 10,000 credits. Every feature and integration, API and MCP access are included. See pricing.
The handoff is two automations, so neither one waits days for a person. Zap one, or Make scenario one, posts the case. Floowed works it. A second Zap or scenario starts when the decision is ready. The steps are on Zapier and Make.
Frequently asked questions
Is Make better than Zapier?
For a visual scenario and more control over branching and data shaping, Make is the better fit. For the quickest guided setup and the widest catalogue, Zapier is the better fit. They are not interchangeable meters.
Is Make cheaper than Zapier?
Make's comparison page advertises Core from $9 a month for 10,000 credits, against Zapier Professional from $19.99 a month billed yearly for 750 tasks. That is not proof that a given workflow is cheaper. One credit is not one task. Price the same scenario on both.
Is Make the same as Integromat?
Make is the product formerly called Integromat. The rename was in February 2022. Searches for Integromat vs Zapier are this comparison.
What is the difference between Make credits and Zapier tasks?
Zapier counts a task when it successfully completes a unit of work. Named built-in tools are 0 tasks. AI, code, MCP and SDK share the task pool, and some actions cost more than one task. Make counts credits for module usage, typically at least one credit, and more when a step handles many bundles or uses AI. Compare a real workflow.
Do Zapier and Make have AI agents?
Both sell agent features. On Zapier, AI by Zapier, code, MCP and the SDK share the task pool, and Agents and Chatbots are also sold as add-ons outside that pool. Make's comparison says AI agents are on paid plans. Confirm the current bundle before you treat either sentence as your quote.
Can Make or Zapier wait days for an approval?
Both can pause a run for a person to review a step. Neither is built to hold that run open for days while a document is chased. The pattern with Floowed is two Zaps, or two Make scenarios: one starts the case, the other starts when the decision is ready.
Can Zapier or Make call Floowed?
Yes. A paid Zapier plan is required for Webhooks by Zapier. Make uses an HTTP module and a custom webhook. The numbered steps are on the Zapier and Make integration pages.
Try it on a case the automation cannot finish
Start free with 8,000 credits. Or talk to us and bring the Zap or scenario that stops when someone has not replied.