We processed 2,400 insurance FNOLs on Floowed. Here's what the Canvas got wrong, and what Kira fixed in one afternoon.

The carrier VP of Claims sent us a hard drive. 2,400 anonymized First Notice of Loss packets. The ask: "Tell us what your stock flow can't do."

We ran it. This is what happened — the full after-action, including five canvas fixes Kira shipped in one afternoon.

The setup

Claims FNOL v3 preset, no edits, 2,400 packets. Auto-clear rate: 91.4%. The 8.6% clustered into five patterns: photo-only intake (31%), police report variations (24%), multi-vehicle claims (19%), non-English intake (14%), policy-coverage gaps (12%).

What Kira fixed

Five nodes added, two re-ordered. One afternoon. New auto-clear rate: 98.8%.

"The busywork left the queue. The interesting claims didn't." — Teri D., Senior adjuster