How Floowed Integrates Seamlessly With Your Existing Lending Tech Stack

Modern financial operations rely on multiple software systems: CRMs, core banking platforms, KYC and credit scoring tools, document management systems, analytics dashboards, and more. Unfortunately, these systems often operate in silos, forcing teams to spend hours manually reconciling data, creating bottlenecks, and increasing error risk.

Floowed solves this problem with a flexible integration framework that sits on top of your existing tech stack, automatically connecting document processing to your business processes without disruption.

Why Integration Matters

Most financial institutions run 5-10 different software systems. A loan origination system manages application workflows. A CRM tracks customer relationships. A KYC platform handles identity verification. A credit scoring tool evaluates risk. A document management system stores files. An analytics platform monitors business metrics.

When these systems don't communicate, teams become data carriers. A loan officer enters customer data into the CRM. The same data is manually re-entered into the LOS. The same data is copied again into KYC. Hours of manual work. Data quality drops with each manual entry. Risk increases. Compliance becomes harder.

Effective integration eliminates manual data transfer, creating seamless workflows where information flows automatically from system to system.

Floowed's Integration Architecture

Floowed's integration framework supports three integration patterns:

1. Pre-Built Connectors (Fastest Path)

Floowed provides native integrations with popular financial systems:

• Loan Origination Systems: Encompass, Calyx Point, Ellie Mae Blend, Black Knight, and others
• Core Banking Platforms: FIS Fiserv, Temenos, Jack Henry, SS&C, Finastra
• CRM Systems: Salesforce, HubSpot, Microsoft Dynamics
• Document Management: SharePoint, Box, Dropbox, OneDrive
• KYC/AML: Trulioo, IDology, Thomson Reuters, LexisNexis
• Workflows: Zapier, Make, Power Automate

Pre-built connectors mean you can connect to your primary systems in days, not weeks. Configuration is point-and-click, not custom coding.

2. REST APIs (Maximum Flexibility)

For systems without pre-built connectors, Floowed provides comprehensive REST APIs allowing custom integrations:

• Inbound APIs: Submit documents for processing, get status updates, retrieve results
• Outbound APIs: Webhook notifications when processing completes, allowing real-time downstream updates
• Data APIs: Query extracted data, validation status, confidence scores, and processing history

REST APIs enable integration with any custom or proprietary system, giving you ultimate flexibility.

3. Embedded Workflows (Human-in-the-Loop)

Not every step can be automated. Floowed provides embedded workflows for exception handling:

• Review Queues: Route low-confidence extractions to human reviewers
• Approval Workflows: Require human approval for high-risk decisions
• Escalation Paths: Automatically escalate exceptions to appropriate teams
• Audit Trails: Complete visibility into who reviewed what, when, and why

Real-World Integration Scenarios

Scenario 1: Loan Origination Workflow

A mortgage lender uses Encompass (LOS), Salesforce (CRM), Trulioo (KYC), and Thomson Reuters (credit scoring).

Without Integration:

1. Borrower uploads documents to Encompass portal
2. Loan officer manually classifies documents in Encompass
3. Data specialist manually extracts data from documents into Encompass
4. LOS extracts same data, manual-enters into Trulioo for KYC
5. Trulioo results manually entered back into LOS for underwriting
6. Credit report pulled, manually reviewed, results entered into LOS
7. Total time: 5-7 business days
8. Error rate: 3-5% requiring rework

With Floowed Integration:

1. Borrower uploads documents to Encompass portal
2. Floowed automatically classifies, extracts data, and feeds Encompass
3. Encompass data flows to Trulioo via pre-built connector for instant KYC
4. KYC results flow back to Encompass and Salesforce CRM
5. Credit scoring triggers automatically; results update LOS
6. Underwriter reviews complete, unified application in Encompass
7. Total time: 4-6 hours
8. Error rate: 1-2% requiring minimal rework

The difference is dramatic: 95% faster, 50-75% fewer errors.

Scenario 2: Invoice Processing for Accounting

A financial services company receives 2,000 invoices monthly from vendors. Currently, accounts payable staff manually enter vendor name, invoice number, amount, and date into QuickBooks.

Without Integration:

• Invoice received via email or portal
• AP staff manually enters 5-7 fields into QuickBooks
• Supervisor spot-checks 10% of entries for errors
• 2-3 FTEs required to process 2,000 invoices/month
• Processing time: 10-15 days after invoice receipt
• Error rate: 2-4%, requiring follow-up and vendor calls
• Cost: $120K-$180K annually in labor

With Floowed Integration:

• Invoice received via email or portal, automatically routed to Floowed
• Floowed extracts vendor, invoice number, amount, and date with 96% accuracy
• High-confidence extractions automatically post to QuickBooks via API
• Low-confidence extractions routed to AP staff for 30-second review
• 0.5 FTEs required for exception handling
• Processing time: Same-day or next-day payment
• Error rate: <1%, with complete audit trail
• Cost: $6K-$12K annually in platform fees + 30 minutes of staff time daily

ROI: 85% cost reduction, 10-15x faster processing, 95% error reduction.

Scenario 3: Multi-System Regulatory Compliance

A credit union processes loan applications with data flowing through LOS, CRM, KYC, AML screening, and regulatory reporting systems. Without integration, compliance teams manually verify that the same data appears consistently across all systems. Any discrepancy requires investigation and correction.

With Floowed Integration:

Single source of truth. Extracted borrower data feeds all downstream systems automatically. Compliance team verifies data once. Consistency is guaranteed across all systems. Audit trail shows exactly when data was extracted, who reviewed it, and how it flowed through systems. Regulatory reporting is automatically populated from verified data, eliminating manual reconciliation.

Result: Compliance risk drops 80%, audit time drops 90%, regulatory violations drop to near-zero.

Integration Best Practices

1. Map Your Systems Document every system you use, the data flows between them, and which person currently handles each transfer. This reveals bottlenecks.

2. Prioritize High-Volume Flows Start with the highest-volume data transfers (e.g., invoice processing) where integration delivers fastest ROI.

3. Implement Validation Rules Create rules that catch data errors before they propagate downstream. Example: "Amount cannot be negative" or "Date cannot be in future."

4. Design Exception Workflows Not everything will be perfect. Design human review processes for low-confidence extractions and validation failures.

5. Monitor Data Quality Track accuracy metrics across all systems. If accuracy degrades, you'll catch it quickly and investigate root cause.

6. Plan for Change Systems evolve. Vendor formats change. Integration frameworks must be flexible enough to adapt without complete rebuild.

Implementation Timeline

Phase 1 (Week 1-2): System audit, integration planning, connector configuration

Phase 2 (Week 3-4): Connector testing, data mapping, validation rule setup

Phase 3 (Week 5-6): Exception workflow testing, staff training, pilot deployment

Phase 4 (Week 7-8): Full production rollout, monitoring, optimization

End-to-end: 8 weeks with pre-built connectors, 12-16 weeks with custom API integrations.

ROI and Cost Justification

Typical savings:

• Labor reduction: 40-75% depending on document volume and process complexity
• Processing time: 80-95% faster turnaround
• Error reduction: 60-90% fewer exceptions requiring rework
• Compliance improvement: 50-80% reduction in audit time

Typical costs:

• Platform licensing: $500-$5,000/month depending on volume
• Implementation: $10,000-$50,000 depending on integration complexity
• Training and change management: $5,000-$15,000

Payback period: 2-6 months for high-volume processes. 6-12 months for lower-volume integrations.

Year-one ROI: 200-400% for most financial services organizations.

Conclusion

Seamless system integration is no longer a nice-to-have—it's a competitive necessity in financial services. Organizations that eliminate manual data transfer move faster, have fewer errors, and scale more easily. Floowed's integration framework connects document processing to your entire tech stack, automatically moving data where it needs to go, when it needs to get there.

Ready to see how Floowed integrates with your specific systems? Book a demo with our integration team and we'll map your technology landscape and show you the exact ROI for your operation.